About Us

About The iCare Group Australia

The iCare Group is one of Australia’s most trusted care providers, delivering integrated support across disability, aged care, housing and allied health.We believe care should feel human, be expertly delivered, and meet the same standard we would expect for our own loved ones. That belief shapes everything we do.

Across Australia, we support children, adults and older people to live safely, independently and with purpose. Our services span home, health and community, allowing us to support the whole person to live a life they choose.

Our teams are skilled, compassionate and accountable. Supported by strong systems and clinical oversight, they deliver care with confidence, safety and professionalism. We combine warmth with evidence-based practice so people feel supported, respected and genuinely cared for.

Alongside registered NDIS services, we provide aged care, allied health and housing pathways that create continuity across every stage of life. One provider. Multiple services. A seamless care journey.

Contact us and one of our friendly team members will get back to you within 24 hours.

Our Vision and Mission

To become Australia’s most trusted care provider, raising standards, expanding opportunity, and inspiring more hearts and hands into the industry. We aim to support lives and spark purpose, empowering people who need care and those who feel called to give it.

To deliver exceptional, expert care today, and to nurture the next wave of passionate care professionals who will carry this mission into the future.

Our Vision and Mission

To become Australia’s most trusted care provider, raising standards, expanding opportunity, and inspiring more hearts and hands into the industry. We aim to support lives and spark purpose, empowering people who need care and those who feel called to give it.

To deliver exceptional, expert care today, and to nurture the next wave of passionate care professionals who will carry this mission into the future.

What Makes Us Different:

Experience Across the Full Spectrum of Care From disability to ageing, from home to health, we understand the systems, the people and the pathways.

Our multidisciplinary workforce brings skill, stability and deep industry knowledge to every environment.

Our Values

Compassion - Care that Feels Human

We show warmth, understanding and presence because people deserve to feel seen, not managed. Compassion lives in patience, empathy and genuine connection. We care the way we would want others to care for us.

Community - We Grow Together

People thrive in connection, not isolation. When we support and stand beside one another belonging strengthens and outcomes improve. We build community we don’t just serve it. Every person is part of something bigger here.

Collaboration -We Work Better Together

We share knowledge, communicate clearly and partner without ego participants, staff, families, clinicians and community.

Care is strongest when shared.

Giving Back- We Contribute Beyond Ourselves

We give time, resources, donations and sponsorships to support people, programs and purpose. Care extends beyond service it becomes contribution. We lift communities, not just individuals.

Integrity -We Do the Right Thing

We act with honesty, ethics and accountability. We follow through, take responsibility and communicate transparently.

Integrity is lived not spoken.

Everyone Belongs

We value and respect every individual, embracing diversity in all its forms including culture, identity, ability, and lived experience.

We create safe, inclusive environments where people feel seen, heard, and supported.

Because true care means recognising each person as they are, not asking them to fit a system.

Our Values

Compassion - Care that Feels Human

We show warmth, understanding and presence because people deserve to feel seen, not managed. Compassion lives in patience, empathy and genuine connection. We care the way we would want others to care for us.

Community - We Grow Together

People thrive in connection, not isolation. When we support and stand beside one another belonging strengthens and outcomes improve. We build community we don’t just serve it. Every person is part of something bigger here.

Collaboration -We Work Better Together

We share knowledge, communicate clearly and partner without ego participants, staff, families, clinicians and community.

Care is strongest when shared.

Giving Back- We Contribute Beyond Ourselves

We give time, resources, donations and sponsorships to support people, programs and purpose. Care extends beyond service it becomes contribution. We lift communities, not just individuals.

Integrity -We Do the Right Thing

We act with honesty, ethics and accountability. We follow through, take responsibility and communicate transparently.

Integrity is lived not spoken.

Everyone Belongs

We value and respect every individual, embracing diversity in all its forms including culture, identity, ability, and lived experience.

We create safe, inclusive environments where people feel seen, heard, and supported.

Because true care means recognising each person as they are, not asking them to fit a system.

Meet The Operations Team

Jo Lawrence

Managing Director

Amy Collins 

CEO

Clayton Lawrence

National Governance & Compliance Manager

Nikki Davies

People & Culture Manager

Lauren Hall

Nurse Manager

Kiara Amosa

QLD SIL Manager

Jessica Angow

VIC SIL Manager

Heather Leslie

Intake & Compliance Manager

Ashleigh Davies

ILO Manager

Madison McInnes

SIL Officer

Amanda Collins

Business Development Manager

Jesse Seiuli

Recruitment Officer

Cory Adams

Administration & Rostering Officer

Ashon Mathew

Billing Officer

What Our Clients Say

Areas We Serve

Heatherton

Suite 210, 12 Corporate Drive Heatherton VIC 3202

Melbourne

Suite 821, 1 Queens Rd Melbourne VIC 3004

Clayton South

164 Rosebank Avenue Clayton South, VIC 3169

Spring Hill

477 Boundary Street, Spring Hill QLD 4000