About Us
Care that feels human.
Support you can trust.

Disability Support
NDIS registered supports that build independence and choice.

Aged Care
Compassionate support to help you live well, at home or in the community.
Housing
Safe, stable and appropriate housing pathways.
Community
Programs and connections that bring people together and create opportunity.
About The iCare Group Australia
Support across every stage of life.
The iCare Group Australia is a trusted care provider supporting people across disability, aged care, housing and allied health.
We believe care should feel human, be expertly delivered and meet the same standard we would expect for those closest to us.
Across Australia, our skilled and compassionate teams support children, adults and older people to live safely, independently and with purpose. Backed by strong systems and clinical oversight, we deliver care people and families can trust.
One provider. Multiple services. Care that grows with you.
Contact us and one of our friendly team members will get back to you within 24 hours.
Our Vision & Mision
Our Vision
To raise the standard of care across Australia.
Our Mission
To deliver exceptional care today and build a stronger care industry for tomorrow.
To deliver exceptional care today and build a stronger care industry for tomorrow. We deliver expert, compassionate and reliable care that helps people live with greater independence, connection and purpose. We invest in our people, develop future care professionals and create opportunities for those who feel called to make a difference.
Because the future of care depends on both the people who need it and the people who choose to provide it.
Our Values
The values that shape how we care.
Community
We Grow Together
Collaboration
We Work Better Together
Integrity
Honest. Open. Accountable.
Excellence
We Raise the Standard
Innovation
Better Ways to Care
See Our Values in Action
Discover real stories, community initiatives and the people bringing our values to life.
Our Team
Meet The Operations Team
Jo Lawrence
Nikki Davies
Clayton Lawrence
Amy Collins
Kiara Amosa
Amanda Collins
Heather Leslie
Cory Adams
Madison McInnes
Jesse Seiuli
Ashon Mathew
Trisha Ete
Mona Fernandez
Brooke Kracht
What Our Community Says
The iCare Group Australia is one of those organisations that is easy to champion. Their team is passionate, authentic and deeply committed to making a positive impact in the community. I’ve thoroughly enjoyed working alongside them and seeing firsthand the difference they make.
- Ginger Draper, President, Rotary Club of Ipswich City
From where I started to where I am now, iCare has always supported me to grow and believe in what I can achieve. I’m incredibly proud to be part of a company that genuinely cares about its people and community.
- Amanda, Program & Partnerships Manager, Operations
The iCare Group Australia has helped me grow, become more self-aware and appreciate the impact we have on individuals and our community. I’m proud to be part of it.
- Jesse, Recruitment Officer, Operations
In the five years I have been with iCare, I have seen a lot of growth and strength among participants, support workers and the office team. We are a small community of people who grow and change together, like a family.
- Renee, Support Worker
I joined The iCare Group Australia in April 2024, and I can genuinely say it has been one of the best companies I have ever worked for. From the very beginning, I have always felt valued, supported and cared for. Over the past two years, there have been times when iCare has gone above and beyond for me, not only as an employee, but also as a person with a family and a life outside of work. Their understanding, compassion and support have meant more to me and my family than I can put into words.
I’m incredibly grateful and proud to be part of a company that truly lives up to its name. They genuinely care about their people. To anyone considering joining The iCare Group Australia, I would absolutely recommend it. You won’t be disappointed.
- Tai, Support Worker
Thanks so much for sending Jackie today. She was awesome! She couldn’t do enough to help me. She was very thorough and is a beautiful person. All your workers are of such a high quality and standard. I really appreciate and value iCare’s amazing support and help.
- Carolyn, Participant
I’ve really enjoyed working with iCare and being part of the team. I love that no two days are the same and that the work we do makes a difference in the lives of the people we support. I’ve learnt a lot since starting with iCare and really enjoy the relationships I’ve built with both the clients and the team.
- Chloe, Support Worker
I really enjoy working with iCare and being part of a supportive and caring team. The staff are friendly, approachable and always willing to help when needed. I enjoy the variety in my work and being able to make a positive difference in the lives of the people I support. I’m grateful for the opportunities and experience I’ve gained since joining iCare.
- Ricky, Support Worker
I have really valued my experience working with iCare and being part of an organisation that is committed to making a positive difference in the lives of the people we support. Throughout my time with iCare, I have had the opportunity to develop professionally, build my confidence and further strengthen my leadership skills. I particularly enjoy working alongside a supportive and dedicated team, where collaboration, compassion and quality support are genuinely valued. I’m proud to be part of a team that continues to learn, grow and strive for the best outcomes for the people we support.
- Jessica, Support Worker
As CEO of the Ipswich Jets, I am very proud to have The iCare Group Australia as the naming rights partner of our club.
Their support means a great deal to us, not just because of what it does for our players and programs, but because of the people behind the partnership. iCare genuinely cares about community, connection and making a difference, and that aligns closely with who we are at the Jets.
We are grateful for their belief in our club and proud to have them as part of the green and white family.
- Richard Hughes, CEO, Ipswich Jets
iCare has been our lifeline, helping us get to medical appointments and do our shopping. All the office staff are wonderful and accommodating, and our drivers, particularly Anthony and Java, are like having friends visit. Joe and I are proud to have been iCare’s first clients. Eight years later, we remain loyal because we have always been treated with respect and care.